Privacy policy

Privacy Policy

Last updated: August 12, 2025


1. Introduction

Aura René (“we”, “us”, “our”) operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to deliver the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store, or otherwise interact with us.

If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.


2. Personal Information We Collect

When we use the term “personal information,” we mean information that can identify you directly or indirectly. This may include:

Contact Information

  • Name
  • Billing and shipping addresses
  • Phone number
  • Email address

Financial Information

  • Credit/debit card details
  • Payment confirmation and transaction data

Account Information

  • Username, password, and security questions
  • Preferences and settings

Transaction Information

  • Items you view, add to cart, wishlist, purchase, return, or exchange
  • Order history

Communications

  • Information provided in customer support messages or other correspondence

Device and Usage Data

  • IP address, browser type, device type
  • Website interaction and navigation history

3. How We Collect Your Information

We collect personal information:

  • Directly from you when you place an order, create an account, or contact us.
  • Automatically through cookies, analytics tools, and similar technologies.
  • From service providers like Shopify, payment processors, and shipping carriers.
  • From marketing partners when you interact with our ads or campaigns.

4. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders.
  • Manage your account and preferences.
  • Provide customer support.
  • Send marketing and promotional communications (opt-out available).
  • Show you personalized advertisements.
  • Prevent fraud and enhance security.
  • Comply with legal obligations.

5. Sharing Your Information

We may share your personal information:

  • With Shopify (our e-commerce platform) to operate the store.
  • With trusted service providers (payment processors, shipping carriers, IT support).
  • With marketing partners to deliver targeted ads and promotions.
  • If required by law or to protect our legal rights.
  • During a business transfer (sale, merger, or acquisition).

6. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections or deletions.
  • Opt out of marketing communications.
  • Restrict or object to certain data uses.
  • Withdraw consent where applicable.

To exercise your rights, contact us at: contact.aurarene@gmail.com


7. Security and Retention

We use industry-standard security measures to protect your personal information. No method of transmission over the Internet is completely secure.

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.


8. International Transfers

We may transfer your personal information to countries outside your residence. When we do so, we rely on recognized transfer mechanisms like Standard Contractual Clauses to ensure adequate protection.


9. Children’s Privacy

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from minors.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last updated” date.


11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Aura René
📧 contact.aurarene@gmail.com
📍 33501 S Ta Do Hoya Tr, Black Canyon City, AZ, 85324, US
📞 +1 (928) 710-1858